Zendesk Competitors

Enterprise cloud and on‑premises platforms for contact centres and CX orchestration.

Polish SaaS provider of customer chat, chatbot and helpdesk tools.

Customer support SaaS platform with shared inbox, knowledge base and AI add-ons.

Cloud SaaS suite for customer service, CRM, ITSM and marketing automation.

German SaaS provider for enterprise e‑commerce, PIM and contact centres.

B2B live communication and AI agent platform for sales and support.

Enterprise cloud platform for digitising and automating cross‑department service workflows.

Seat-based shared inbox and AI customer communications platform for businesses.

AI chat, voice and video bots for agencies and business websites.

B2B conversational support and customer messaging platform with AI automation.

Free website live chat platform monetising via add‑ons and agent services.

Enterprise conversational AI and messaging platform for customer service and commerce.

Open-source forum and Q&A platform with hosted SaaS plans.

Enterprise experience management SaaS platform analysing customer and employee interactions

AI‑enhanced multichannel customer support SaaS for online and e‑commerce businesses.

Multi-product B2B SaaS suite for AI-enabled support, documentation, and SaaS growth.

Enterprise omnichannel chat and chatbot platform with hybrid human‑bot workflows.

AI-enhanced digital and voice customer service platform for financial institutions.

Bootstrapped SaaS suite for training, assessment, support and content commerce.

Omnichannel customer support and engagement platform for business teams.

AI‑enhanced customer messaging, support inbox and chatbot platform for businesses.