Talkdesk vs Zendesk

Nintex Names Amy Payne Chief Marketing Officer

Nintex, a global leader in process management and workflow automation, has appointed Amy Payne as Chief Marketing Officer. Payne, who brings over 25 years of B2B technology marketing experience, will lead Nintex's global marketing organization and focus on strengthening market position, accelerating demand, and deepening customer and partner engagement. The appointment is part of Nintex's advancement of its vision for agentic business orchestration, which combines people, processes, data, and AI agents. Prior to Nintex, Payne served as Vice President of Global Customer, Partner, Regional and Digital Marketing at Talkdesk and held marketing leadership roles at Dassault Systèmes. CEO Stephen Elop praised Payne's brand-building and demand-generation skills.

• Amy Payne appointed Chief Marketing Officer of Nintex.
• Payne has over 25 years of B2B technology marketing experience.
• She previously served as VP of Global Customer, Partner, Regional and Digital Marketing at Talkdesk.

Zendesk Appoints Rachita Sundar as Chief Financial Officer

Zendesk today announced Rachita Sundar has joined the company as Chief Financial Officer, effective September 28,…

Good Tape Raises Funding, Launches Explore for Interview Insights

Copenhagen-based AI transcription startup Good Tape has raised €600k from Nordic Makers, an investment group founded by former unicorn founders. Zendesk co-founder Alexander Aghassipour led the investment and joined Good Tape's board. The funding is part of a management buyout that made Good Tape an independent company, with co-founders Lasse Finderup and Ýmir Gyðuson Gíslason buying out Zetland, the Danish newsroom from which it spun out. Good Tape also launched Explore, a feature that connects new recordings to a user's entire transcription history, surfacing contradictions, opinions, and supporting arguments. Explore is free initially. With over 15 million transcriptions in 100+ languages, Good Tape serves journalists, researchers, lawyers, and consultants, and is used by 3 million people in over 150 countries. The company emphasizes EU data residency, GDPR compliance, and does not train AI on customer data.

• Good Tape raised €600k from Nordic Makers, led by Zendesk co-founder Alexander Aghassipour, who joined the board.
• The funding is part of a management buyout, making Good Tape independent from Zetland.
• Good Tape launched Explore, connecting new recordings to past transcriptions to surface patterns.

Zendesk Names Rachita Sundar as CFO

Zendesk announced the appointment of Rachita Sundar as Chief Financial Officer, effective September 28, 2026. Sundar, who brings over 20 years of experience in finance and operations at technology companies including Microsoft Azure, HubSpot, and Qualtrics, succeeds Julie Swinney, who transitions to Chief Administrative Officer and executive sponsor of Zendesk's Employee Service business. At Qualtrics, Sundar helped finance and close the $6.75 billion acquisition of Press Ganey Forsta. CEO Tom Eggemeier highlighted her financial rigor and operational expertise as Zendesk scales toward a multi-billion-dollar AI business.

• Rachita Sundar appointed CFO of Zendesk, effective September 28, 2026.
• Sundar has over 20 years of experience at Microsoft Azure, HubSpot, and Qualtrics.
• At Qualtrics, Sundar helped finance and close the $6.75 billion acquisition of Press Ganey Forsta.