The main competitors and alternatives to Genesys include Cisco Webex, LivePerson, Five9 and 5 others. Tracking companies like Genesys provides a complete view of the competitive landscape within the digital advertising ecosystem.
Cisco Webex
COMPANYEnterprise collaboration, calling and customer experience software from Cisco.
LivePerson
COMPANYEnterprise conversational AI software for customer service and commerce.
Five9
COMPANYCloud contact-centre software with AI, analytics and telephony.
Dialpad
COMPANYCloud communications and contact-centre software with embedded enterprise AI.
Glia
COMPANYBanking-focused customer service and conversational AI software platform.
Mitel
COMPANYEnterprise communications software for telephony, collaboration and contact centres.
Uniphore
COMPANYEnterprise AI software for service, marketing, sales and HR.
NICE
COMPANYEnterprise cloud software for contact centres, automation and CX analytics.
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Explore all relationships in Polaris7. See exactly how Genesys connects to the rest of the market, including parent companies, platform integrations, and direct competitors.