Managing Director, Enterprise Accounts

This role leads enterprise-level sales and account management, focusing on acquiring and growing strategic client relationships. The Account Director is responsible for driving revenue, managing complex negotiations, and ensuring client satisfaction within the enterprise segment.

Leads the enterprise sales organization, setting strategy and managing teams to drive revenue. Requires leadership experience in enterprise SaaS sales.

This role leads enterprise sales efforts, acquires new enterprise clients, and drives revenue, focusing on strategic selling and building executive relationships for Kontent.ai.

This individual contributor Account Director role owns renewals, stakeholder management, and executive relationships across the account base. The role drives renewal, expansion, and MRR raise opportunities including contract terms and price negotiations while coordinating with Customer Success Managers.

The Account Manager, Emerging Accounts role focuses on ensuring customer success, retention, and growth within a portfolio of 30+ high-value clients. Responsibilities include managing day-to-day relationships, identifying upsell and cross-sell opportunities, and navigating C-level negotiations to secure renewals. The ideal candidate has 3-5+ years of full-cycle B2B account management experience in a subscription or SaaS environment.

The VP, Revenue Operations will lead the Revenue Operations function, partnering with Subscription Sales, Finance, Marketing, and Executive Leadership to drive forecasting accuracy, operational excellence, and revenue growth. This role involves establishing forecast inspection processes, ensuring CRM data quality, optimizing the revenue technology stack, and managing the Revenue Operations team. The ideal candidate has 12+ years of Revenue Operations or Sales Operations leadership experience with advanced Salesforce expertise.

The Customer Success Manager will partner with Account Managers and Account Directors to drive customer engagement, platform adoption, and retention across a portfolio of corporate clients. This early-career role involves leading onboarding and training sessions, analyzing account engagement trends, and contributing to renewal and expansion initiatives. The ideal candidate has 1-3 years of professional experience in sales, account management, or customer support, with a bachelor's degree required.