Account Director - Enterprise

This individual contributor Account Director role owns renewals, stakeholder management, and executive relationships across the account base. The role drives renewal, expansion, and MRR raise opportunities including contract terms and price negotiations while coordinating with Customer Success Managers.

The Managing Director, Enterprise Accounts will manage a team of Account Managers and Account Directors, coaching them to maximize growth opportunities in the largest and most strategic accounts. This role involves developing long-term strategies to retain and grow spend, negotiating complex subscription contracts, and partnering with sales operations to analyze customer health. The ideal candidate has 10+ years of Account Management or Sales experience, including 3+ years of people management in a subscription or SaaS environment.

Drives revenue growth by managing and expanding relationships with strategic enterprise accounts. Develops account plans, leads complex sales cycles, and collaborates with internal teams to deliver value and achieve sales targets.

This Account Director role leads client services, managing key accounts and driving business growth. The role involves strategic planning, client relationship management, and overseeing the delivery of media services.

This role manages enterprise client relationships, ensuring successful onboarding, adoption, and retention. The Client Strategy Manager will develop account strategies, drive value realization, and serve as the primary point of contact for strategic clients.

This role leads the creator strategy function, developing and executing initiatives to attract, engage, and grow creator partnerships. The Senior Director will define the creator value proposition, oversee program strategy, and drive measurable impact on creator-driven growth.

This Director leads growth and retention strategies for the shopper segment, focusing on user acquisition, engagement, and loyalty. The role oversees lifecycle marketing, optimizes conversion funnels, and analyzes performance to maximize shopper lifetime value.