Senior Technical Support Specialist
Location: Philippines · Category: Customer Success & Client Operations · Seniority: Unspecified · Posted: August 1, 2026 · Verified: Sep 20, 2026
Role Overview & Description
About the company
Smartly
smartly.ioCross-channel advertising software for creative, media and measurement.
Similar Positions in DACH
Related roles across advertising, media, and data
Provides advanced technical support to Braze customers, troubleshooting issues with the platform, APIs, and integrations. Works closely with engineering to resolve complex problems and improve product reliability.
This role is a senior technical support engineer, providing advanced technical support to customers, troubleshooting issues, and ensuring customer satisfaction. The position requires deep product knowledge and excellent problem-solving skills.
This role provides technical support to customers, troubleshooting issues and ensuring smooth operation of the platform. The Support Engineer will work with internal teams to resolve complex technical problems and improve customer satisfaction.
More Positions at Smartly
3 more open roles
Smartly Launchpad 2027 (Software Engineer)
Customer Onboarding Intern
Product Marketing Intern
