Attentive· HQ in 156 Fifth Avenue, Suite 303, New York, NY 10010, United States

Support Engineer

Location: United States · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 18, 2026 · Verified: Sep 8, 2026

Role Overview & Description

This role provides technical support to customers, troubleshooting issues and ensuring smooth operation of the platform. The Support Engineer will work with internal teams to resolve complex technical problems and improve customer satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Attentive. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Attentive

attentive.com

AI-powered mobile-first marketing automation for commerce brands.

Similar Positions in DACH

Related roles across advertising, media, and data

Re-check scheduledRaleigh, NCCustomer Success & Client OperationsSenior

This role is a senior technical support engineer, providing advanced technical support to customers, troubleshooting issues, and ensuring customer satisfaction. The position requires deep product knowledge and excellent problem-solving skills.

Re-check scheduledPhilippinesCustomer Success & Client OperationsUnspecified

Senior Technical Support Specialist

Verified 4w agoChicago, ILEngineering & DevelopmentSenior

Designs, implements, and maintains scalable and reliable infrastructure for consumer applications. Focuses on automation, monitoring, and incident response to ensure high availability and performance.

Verified 4w agoRedwood City, CAEngineering & DevelopmentLead

Leads the backend engineering team in designing, developing, and maintaining scalable services and APIs. Provides technical guidance, sets engineering standards, and drives architectural decisions to support product growth.

More Positions at Attentive

3 more open roles

Verified 11d agoNew York, NYEngineering & DevelopmentSenior

This senior engineering role involves designing and building scalable backend services and APIs for the company's platform. The engineer will work on high-throughput systems, ensuring reliability and performance.

Verified 11d agoNew York, NYEngineering & DevelopmentLead

This role leads the engineering team responsible for the Journeys product, which orchestrates customer communication workflows. The manager will oversee technical execution, team development, and delivery of roadmap initiatives.

Verified 11d agoLondonSales & Business DevelopmentSenior

This role leads the development and management of strategic partnerships in the UK and international markets. The manager will identify partnership opportunities, negotiate agreements, and drive joint business growth.