Support Engineer
Location: United States · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 18, 2026 · Verified: Sep 8, 2026
Role Overview & Description
About the company
Attentive
attentive.comAI-powered mobile-first marketing automation for commerce brands.
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This role is a senior technical support engineer, providing advanced technical support to customers, troubleshooting issues, and ensuring customer satisfaction. The position requires deep product knowledge and excellent problem-solving skills.
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