Braze· HQ in 63 Madison Building - 28 E. 28th St., 12th Floor, New York, New York 10016, US

Senior Technical Support Specialist

Location: Tokyo · Category: Customer Success & Client Operations · Seniority: Senior · Posted: August 19, 2026 · Verified: Sep 9, 2026

Role Overview & Description

Provides advanced technical support to Braze customers, troubleshooting issues with the platform, APIs, and integrations. Works closely with engineering to resolve complex problems and improve product reliability.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Braze. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Customer engagement software for real-time cross-channel personalisation.

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