Renewals Manager Indonesia (Japanese Speaker)

This (Senior) Account Lead role is responsible for managing and growing key client accounts in the Japanese market, ensuring high levels of client satisfaction and retention. The lead will develop account strategies, coordinate with internal teams to deliver solutions, and identify upsell and cross-sell opportunities.

This role focuses on managing customer renewals for HubSpot's SaaS products in the Australia region. The specialist will work to retain existing customers, identify upsell opportunities, and ensure a smooth renewal process. Success requires strong relationship management and a data-driven approach to reduce churn.

This role manages the renewal process for existing customer contracts, ensuring high retention and minimizing churn. The Renewals Manager works with customers to understand their needs, negotiate renewal terms, and coordinate with internal teams to drive successful renewals. Key responsibilities include forecasting, pipeline management, and customer communication.

This role owns the full customer lifecycle for Teamworks' Japan clients, from implementation and training through renewal and expansion, across the Hub, AMS, Strength & Conditioning, Recruiting, and Intelligence products. The CSM will drive renewals, upsell opportunities, and act as the primary bridge between the company and Japanese sports organizations, requiring fluency in Japanese and English. This is a first-of-its-kind role to build the company's presence in Japan, requiring deep knowledge of the Japanese sports ecosystem.

This Technical Support Engineer role serves as the primary technical escalation point within Braze's Global Technical Support Engineering team. The engineer will investigate and resolve highly technical customer issues, review SDK integration code, build custom data export/migration scripts, and collaborate closely with Product Engineering. Requires 2-3 years of experience developing web/mobile applications and supporting technical products in a SaaS B2B environment.

This role owns the industry marketing strategy for Braze's Retail & Consumer Goods vertical, developing the narrative, positioning, and go-to-market plays. The lead will partner with sales, product, and customer success teams to drive retail pipeline and win rates, and will lead retail product launches. This position requires deep retail industry knowledge and executive storytelling skills, with a focus on creating scalable assets for the field.

This Senior Value Consultant role focuses on articulating value to customers throughout the contract lifecycle, building compelling ROI analyses and business cases for prospects, partners, and existing clients. The role involves developing AI-powered solutions to scale the offering, translating data into actionable insights and thought-leadership content, and partnering cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence. Requires 5+ years of consulting or strategy experience, with strong analytical and executive presentation skills.