Senior Technical Support Specialist
Ort: Tokyo · Bereich: Customer Success & Client Operations · Level: Senior · Veröffentlicht: 19. August 2026 · Geprüft: 9. Sept. 2026
Rollenübersicht & Beschreibung
Über das Unternehmen
Braze
braze.comCustomer engagement software for real-time cross-channel personalisation.
Ähnliche Positionen im DACH-Ökosystem
Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt
Manages client relationships for Remazing's services, focusing on onboarding, ongoing support, and driving value realization. Ensures client satisfaction through proactive engagement and issue resolution.
Provides media consulting and strategic direction for Nestlé, managing client relationships and campaign planning. Requires deep media expertise and strategic advisory skills.
Leads client service for FMCG accounts, developing media and advertising strategies and managing client relationships. Requires strategic media planning and client management expertise.
Leads client service for FMCG accounts, developing media and advertising strategies for a major client (Mensch), managing teams, and ensuring strategic alignment with client goals.
Weitere Positionen bei Braze
3 weitere offene Stellen
This role manages the end-to-end renewals process for customer contracts, focusing on retention and minimizing churn. It collaborates with customer success and sales teams to ensure timely renewals and identify upsell opportunities.
Provides first-line support to Braze customers, troubleshooting issues and answering questions. Requires strong communication skills and a customer-centric approach.
This role analyzes HR and people data to provide insights on workforce trends, retention, and performance. It builds reports and dashboards to support data-driven HR decisions.