Technical Support Engineer

This role designs, develops, and maintains ServiceNow applications and integrations to support LinkedIn's IT service management. The engineer automates workflows, improves system reliability, and collaborates with cross-functional teams to enhance the ServiceNow platform.

This role leads the design and development of LinkedIn's development infrastructure, focusing on improving developer productivity and tooling. The engineer works on build systems, CI/CD pipelines, and developer experience initiatives to streamline software delivery.

Improves developer productivity and tooling for Android engineering teams, building and maintaining CI/CD pipelines, internal libraries, and developer tools to streamline workflows and scale engineering efficiency.

This role develops and maintains ServiceNow applications and integrations to support LinkedIn's internal IT service management. The engineer automates workflows, improves system reliability, and collaborates with cross-functional teams to enhance the ServiceNow platform.

Manages the end-to-end renewal process for Braze's customer contracts in Indonesia, focusing on Japanese-speaking accounts. Responsibilities include leading internal renewals, preparing pricing proposals, ensuring data integrity in CRM systems, and collaborating with Sales and Customer Success to mitigate churn and identify growth opportunities. Requires strong analytical skills, Salesforce experience, and native-level Japanese proficiency.

This role owns the industry marketing strategy for Braze's Retail & Consumer Goods vertical, developing the narrative, positioning, and go-to-market plays. The lead will partner with sales, product, and customer success teams to drive retail pipeline and win rates, and will lead retail product launches. This position requires deep retail industry knowledge and executive storytelling skills, with a focus on creating scalable assets for the field.

This Senior Value Consultant role focuses on articulating value to customers throughout the contract lifecycle, building compelling ROI analyses and business cases for prospects, partners, and existing clients. The role involves developing AI-powered solutions to scale the offering, translating data into actionable insights and thought-leadership content, and partnering cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence. Requires 5+ years of consulting or strategy experience, with strong analytical and executive presentation skills.