Customer Success & Implementation Manager

This role involves configuring OneTrust's governance platform for enterprise clients, managing project timelines, and ensuring successful deployment and adoption. The consultant will use strong project management skills and technical aptitude to tailor the platform to client needs, working closely with customers throughout the implementation lifecycle.

The Customer Success Manager is responsible for managing client relationships, ensuring adoption and satisfaction with DataGrail's privacy platform. This role focuses on driving retention, growth, and customer advocacy.

This role manages privacy compliance and data governance initiatives. The Privacy Specialist will use OneTrust to manage consent, data subject requests, and compliance assessments, requiring expertise in privacy regulations and the OneTrust platform.

Owns deployment and activation success for a portfolio of enterprise customers, embedding deeply into their organizations to understand business objectives and build programs that turn AI investment into measurable outcomes. Designs activation strategies, builds champion communities, and leads workshops to drive platform adoption and business impact.

This role leads product marketing for TrustArc's privacy management platform, developing content strategies and driving awareness, adoption, and advocacy. The marketer will create educational content to simplify complex privacy regulations and support the sales cycle. Requires a full-stack content strategist with strong critical thinking and problem-solving skills.

This Account Executive role focuses on acquiring new clients in the data privacy market. The primary responsibility is to understand prospective clients' privacy needs and position TrustArc's privacy management solutions to drive new business growth.

This role provides Tier 1 technical support for TrustArc's Cookie Consent Manager, handling inbound client inquiries via Zendesk and troubleshooting during implementation. The Associate TAM manages client relationships, identifies adoption opportunities, and maintains documentation to ensure customer satisfaction and retention.