Success Manager

This Client Success Manager role is responsible for managing client accounts and driving renewal revenue for Simulmedia's TV+ advertising platform. The role involves understanding client business objectives, delivering platform demos, crafting data-driven stories, and collaborating with sales and activation teams to ensure campaign success. Requires 3-5 years of client service experience in media, advertising, or ad tech, with strong analytical and communication skills.

This role leads the customer success function for a Series A AI video company, building and scaling the team while defining strategy. The Head of Customer Success ensures enterprise customer satisfaction and drives growth for the platform.

This role manages and grows relationships with enterprise customers using Colossyan's AI video platform. The Customer Success Manager drives adoption, retention, and expansion for key accounts like Cisco and Paramount.

The Omnichannel Trader - Paid Social executes and optimizes paid social campaigns across multiple channels using Simpli.fi's programmatic platform. Responsibilities include managing campaign setups, monitoring performance metrics, and collaborating with client success teams to ensure campaign goals are met. The role leverages data-driven insights to enhance campaign effectiveness and drive client performance.

This role manages demand activation strategies for clients, aligning client goals with effective demand generation tactics. It requires a deep understanding of the ad tech ecosystem to drive successful campaign outcomes.

Manages GCA operations, optimizing processes and team performance to drive customer success. Focuses on operational efficiency and customer satisfaction.

Manages customer service strategy and operations, focusing on optimizing service processes and enhancing customer experience through CRM tools.