Success Manager

This Client Success Manager role is the main day-to-day contact for clients, responsible for driving renewal revenue and new business opportunities by understanding client objectives and demonstrating the value of the TV+ platform. The manager will craft compelling stories around data insights, deliver platform demos, and partner with sales and activation teams to ensure seamless campaign delivery. This role requires 3-5 years of client service experience in media, advertising, or ad tech.

This role serves as a consumer care advocate focused on data privacy, handling consumer inquiries and requests related to data access, deletion, and privacy rights. The specialist will ensure compliance with privacy regulations, manage case workflows, and provide empathetic support to consumers.

This role supports client success for media measurement solutions, analyzing data to ensure client satisfaction. The Client Success Specialist will work closely with clients to understand their needs and provide actionable insights from measurement data.

This Customer Success Manager role focuses on French-speaking clients in the EMEA region, driving onboarding, product adoption, and retention. The role requires fluency in French and involves managing customer relationships to ensure long-term success and growth.

This role manages demand activation strategies for clients, aligning client goals with effective demand generation tactics. It requires a deep understanding of the ad tech ecosystem to drive successful campaign outcomes.

Manages GCA operations, optimizing processes and team performance to drive customer success. Focuses on operational efficiency and customer satisfaction.

Manages customer service strategy and operations, focusing on optimizing service processes and enhancing customer experience through CRM tools.