Solutions Consultant

This role owns presales discovery, solution architecture, demos, and technical validation for enterprise AI solutions. Responsibilities include understanding customer workflows and security requirements, designing customer-specific architectures, building credible demos, and leading technical evaluations and RFP responses. Requires solutions engineering or technical consulting experience, coding fluency to work with APIs, and familiarity with enterprise systems like Salesforce, ServiceNow, and SAP.

This Solutions Consultant role partners with sales to drive revenue by positioning impact.com's technology. Responsibilities include consultative discovery, solution design, technical demonstrations, and RFP responses. Requires 5+ years in pre-sales or solutions engineering with technical knowledge of JavaScript and APIs.

This Solutions Consultant (Sales Engineer) role provides technical expertise during the sales process, demonstrating how Insider One's platform meets customer needs. The role involves conducting product demos, handling technical objections, and supporting the sales team in closing deals. Success requires a blend of technical knowledge and sales acumen.

This is a pre-sales role providing technical expertise and solutions consulting for a marketing and customer engagement platform. The Solutions Consultant will work with sales teams to design and present tailored solutions to prospective clients. The role requires technical knowledge of the platform and the ability to translate business needs into technical requirements.

This Customer Success Manager role manages key customer accounts, ensuring they derive maximum value from SugarAI's AI-driven CRM platform. The CSM drives adoption, retention, and growth by understanding customer goals and aligning product capabilities to deliver measurable outcomes. Requires strong relationship management and a deep understanding of CRM/CX solutions.

Creates clear, comprehensive documentation for customers, partners, and employees within the Knowledge Management team. Collaborates with Product Managers, Engineers, and Designers throughout the product lifecycle, championing the user perspective and driving adoption of AI-powered tools. Requires a software background, technical writing experience, and strong critical thinking skills.

This Director of Business Systems and Integration oversees internal business applications, integrations, and the platforms connecting them, reporting to the VP of IT. The role modernizes system connectivity, establishes integration strategy and governance, and leads the team in delivering predictable, transparent work. The Director also drives the adoption of AI-enabled capabilities across internal systems and workflows, requiring both strategic and hands-on execution.