Solutions Engineer, Enterprise AI

This enterprise solutions sales role involves consultative selling of Appier's AI marketing platform (AIQUA, AIRIS, BotBonnie, AdCreative.ai) to Japanese enterprises, driving marketing DX and customer experience transformation. The salesperson leads the full sales cycle from prospecting to closing, designs tailored AI solutions, and collaborates with pre-sales, customer success, and product teams. Requires 2+ years of enterprise sales experience and native or business-level Japanese.

Works as a sales engineer to connect conversations, customer data, and payments with AI Agents, delivering personalized customer journeys at scale. Focuses on turning customer interactions into revenue opportunities.

Owns the technical side of the sales cycle, uncovering business objectives and presenting SugarAI's product vision to prospects. Serves as the platform expert for internal and partner sales teams, requiring deep CRM/CX market knowledge and strong presentation skills. Collaborates closely with sales and professional services to demonstrate real business outcomes.

This Solution Engineer in London works with the sales team and channel partners to close large deals by demonstrating the value of the Snowflake AI Data Cloud. The role involves presenting technology to executives, supporting Proof of Concepts, and collaborating with Product Management and Engineering. It requires deep knowledge of data warehousing, data lakes, and lake house architectures, plus hands-on experience with AI/LLM ecosystems including RAG.

This role owns adoption, value realization, relationship health, renewal readiness, and expansion after go-live for enterprise AI customers. Responsibilities include building success plans around measurable operational outcomes, driving adoption, leading evidence-based business reviews, and identifying renewal risks early. Requires enterprise customer success or technical account management experience, technical fluency with APIs and integrations, and clear executive communication.

This role owns the path from POC scope through hands-on delivery, evaluation, production launch, and early expansion for strategic customers. Responsibilities include embedding with customer operations teams, translating ambiguous needs into architecture and milestones, building integrations across helpdesks/CRMs/ERPs, and configuring AI workflows with retrieval, tools, and guardrails. Requires production software-engineering ability in Python or TypeScript, customer-facing technical delivery experience, and practical knowledge of LLM systems.

This role owns the go-to-market narrative and positioning for Sainapse, an AI product, including building buyer personas, core messaging, and sales enablement assets like case studies and battlecards. Requires strong B2B product marketing experience for technical enterprise products, excellent writing skills, and the ability to understand APIs, workflows, and AI limitations.