CA
Cargo

Enterprise Customer Success Manager

Location: San Francisco · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 10, 2026 · Verified: Oct 6, 2026

Role Overview & Description

This role owns adoption, value realization, relationship health, renewal readiness, and expansion after go-live for enterprise AI customers. Responsibilities include building success plans around measurable operational outcomes, driving adoption, leading evidence-based business reviews, and identifying renewal risks early. Requires enterprise customer success or technical account management experience, technical fluency with APIs and integrations, and clear executive communication.
Hiring Telemetry · Expansion Signal

Track team expansion and market signals for Cargo

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Source & Transparency: This position was structured directly from the publicly accessible career portal of Cargo. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.
Company IntelligenceVerified Profile

Programmable GTM infrastructure for revenue operations teams.

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