Enterprise Customer Success Manager
Ort: San Francisco · Bereich: Customer Success & Client Operations · Level: Mid-Level · Veröffentlicht: 10. September 2026 · Geprüft: 6. Okt. 2026
Rollenübersicht & Beschreibung
Team-Wachstum & Marktbewegung von Cargo beobachten
Polaris7 aggregiert offene Vakanzen, strategische Marktbewegungen und M&A-Signale in Echtzeit. Erhalte automatische Signal-Briefings zu Cargo und vergleiche das Ökosystem mit direkten Wettbewerbern.
Cargo
getcargo.aiProgrammierbare GTM-Infrastruktur für hochperformante Revenue-Operations-Teams.
Vollständiges Unternehmensprofil, Wettbewerber & Marktsignale zu Cargo freischalten
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Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt
Owns deployment and activation success for a portfolio of enterprise customers, embedding deeply into their organizations to understand business objectives and build programs that turn AI investment into measurable outcomes. Designs activation strategies, builds champion communities, and leads workshops to drive platform adoption and business impact.
This role owns deployment and activation success for a portfolio of customers, embedding deeply into their organizations to drive AI adoption. The lead builds champion networks, runs workshops and training sessions, and designs activation strategies that turn AI investment into measurable outcomes. They partner with transformation leads to identify the right capabilities for each use case.
Owns deployment and activation success for a portfolio of enterprise customers, embedding deeply into their organizations to understand business objectives and build programs that turn AI investment into measurable outcomes. Designs activation strategies, builds champion communities, and leads workshops to drive platform adoption and business impact.
Owns deployment and activation success for a portfolio of enterprise customers, embedding deeply into their organizations to understand business objectives and build programs that turn AI investment into measurable outcomes. Designs activation strategies, builds champion communities, and leads workshops to drive platform adoption and business impact.
Weitere Positionen bei Cargo
3 weitere offene Stellen
This role owns the path from POC scope through hands-on delivery, evaluation, production launch, and early expansion for strategic customers. Responsibilities include embedding with customer operations teams, translating ambiguous needs into architecture and milestones, building integrations across helpdesks/CRMs/ERPs, and configuring AI workflows with retrieval, tools, and guardrails. Requires production software-engineering ability in Python or TypeScript, customer-facing technical delivery experience, and practical knowledge of LLM systems.
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This builder-first role works directly with founders to build Sainapse's customer-acquisition system using agents, data, code, and experiments, with qualified enterprise demos as the north-star metric. Responsibilities include building an empirical ideal-customer-profile system, personalized messaging and booking workflows, and running experiments across outbound, search, content, and paid channels. Requires evidence of creating pipeline or revenue, ability to build systems using agents and APIs, and experimental judgment.
