Account Manager
Location: Darmstadt, Remote · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 4, 2026 · Verified: Sep 20, 2026
Role Overview & Description
About the company
BidX
bidx.ioMarketplace advertising software and managed services for Amazon sellers.
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Manages a portfolio of client accounts, ensuring high satisfaction and retention. Drives account growth through strategic partnerships and proactive support.
Leads customer success initiatives for key accounts, developing strategies to maximize client value and retention. Mentors junior team members and drives process improvements.
Manages client relationships to ensure satisfaction and retention, acting as a liaison between clients and internal teams. Supports account growth and retention initiatives.
This role serves as the central link between the agency, clients, and partners, managing projects from classic and digital campaigns to TVC productions and website projects. Responsibilities include independent project management, budget control, client meetings, and process optimization. Requires at least 3 years of agency experience, strong communication skills, and proficiency in project management tools and MS Office/Keynote.
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Own the full sales cycle for B2B SaaS solutions in Amazon advertising, from pipeline building to closing deals with Enterprise and Mid-Market accounts. Requires 3+ years of B2B SaaS sales experience, outbound and account-based selling, and German/English fluency. AdTech, MarTech, or Amazon ecosystem experience is a plus.
