Principal Customer Success Manager, Financial Services

Manages customer relationships for BRAME's gamification marketing platform, focusing on driving retention, adoption, and growth. Works within a MarTech SaaS environment to ensure client success.

This role manages client relationships within the financial services sector, focusing on ensuring customer satisfaction, adoption, and retention of Intapp's SaaS solutions. The manager will act as a strategic partner to clients, driving value realization and identifying growth opportunities.

This role manages and optimizes omnichannel advertising campaigns with a focus on Google platforms, driving performance for clients. It requires expertise in programmatic and search advertising, leveraging data to maximize campaign effectiveness and achieve client KPIs.

This night shift technical support role handles complex API and ETL troubleshooting for LATAM business hours, owning resolution of customer cases and refining help documentation. The role requires 2nd line B2B support experience in a SaaS environment and proficiency with support ticketing systems like Zendesk.

This role administers and manages the Atlassian suite of tools (Jira, Confluence) within Braze. The administrator will configure projects, workflows, permissions, and provide user support to ensure efficient collaboration across engineering and business teams. This position focuses on maintaining system health, implementing best practices, and optimizing the Atlassian environment for internal users.

This senior software engineer role on the Decisioning Studio Integrations team focuses on building and maintaining integrations that connect Braze's customer engagement platform with external systems. The engineer will design scalable APIs, manage data flows, and ensure high reliability across the integration layer. The role requires deep experience in distributed systems, cloud-native development, and cross-team collaboration.

This Manager, Customer Success role leads a team of customer success managers in Tokyo, overseeing their performance, development, and achievement of KPIs related to adoption, renewal, and expansion. The role involves managing escalations, building customer relationships, and collaborating with sales and services teams. Requires experience in customer success management, people leadership, and technical domain knowledge in SaaS or marketing automation.