Client Success Manager

Manages key client relationships, ensuring they derive maximum value from Zappi's insights platform and driving retention and expansion. This role is critical for maintaining high customer satisfaction and supporting the company's test-and-learn methodology.

This role is responsible for leading client relationships and ensuring the successful delivery of media strategies. The manager will act as a key point of contact, coordinating internal teams to meet client objectives and drive business growth.

This role involves managing key client relationships, ensuring client satisfaction, and overseeing service delivery. The focus is on strategic account management and driving growth within existing accounts.

This Customer Success Manager role focuses on the critical early stages of client accounts, partnering directly with brands to develop program and partner strategy. The role balances proactive account monitoring and relationship building with reactive training and product support, aiming to establish a strong foundation for immediate success and sustainable growth. Requires 3+ years of affiliate marketing experience and a solid understanding of the digital marketing ecosystem.

This Client Experience Operations Manager supports the delivery of media dashboards and audience creation across multiple client accounts. The role involves project management, overseeing pixel/tag implementation, and coordinating with analytics teams to ensure accurate media tracking and attribution. Requires 3-5 years of project management experience in a marketing/advertising agency environment.

This is a strategic account management role acting as the linchpin between presales strategy and post-sales execution for Zeta's clients. The Strategic Account Director will build deep client relationships, develop strategic roadmaps, and deliver actionable insights from the Zeta Marketing Platform. The role requires 8+ years of experience in strategic account management or marketing strategy, with expertise in leveraging first-party data for marketing insights.

This Application Platform Architect role is responsible for designing the foundational architecture for all applications and services at Zeta Global. The architect will define standards, select technologies, and guide development of core platform components including microservices, APIs, and shared libraries, with a focus on enabling AI agents and agentic workflows. Requires 10+ years of software engineering experience, with 3-5 years in a lead architect role, and deep expertise in microservices, cloud-native services, and AI/ML frameworks.