Client Experience Operations Manager
Location: Remote - United States · Category: Customer Success & Client Operations · Seniority: Mid-Level · USD75,000 – USD90,000 / yearly · Posted: October 27, 2026 · Verified: Nov 2, 2026
Role Overview & Description
Track team expansion and market signals for Zeta Global
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Zeta Global
zetaglobal.comEnterprise marketing cloud combining CDP, DSP, ESP, data and AI.
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More Positions at Zeta Global
3 more open roles
This is a strategic account management role acting as the linchpin between presales strategy and post-sales execution for Zeta's clients. The Strategic Account Director will build deep client relationships, develop strategic roadmaps, and deliver actionable insights from the Zeta Marketing Platform. The role requires 8+ years of experience in strategic account management or marketing strategy, with expertise in leveraging first-party data for marketing insights.
This Application Platform Architect role is responsible for designing the foundational architecture for all applications and services at Zeta Global. The architect will define standards, select technologies, and guide development of core platform components including microservices, APIs, and shared libraries, with a focus on enabling AI agents and agentic workflows. Requires 10+ years of software engineering experience, with 3-5 years in a lead architect role, and deep expertise in microservices, cloud-native services, and AI/ML frameworks.
This Client Success Manager owns a portfolio of client accounts, serving as the primary point of contact for campaign execution and strategic recommendations. The role involves monitoring performance data, leading reviews, and driving upsell opportunities while collaborating with Sales, Operations, Analytics, and Product teams. Requires 2-3 years of digital advertising or client services experience.
