Application Platform Architect

This principal platform engineering role leads the design and development of complex software systems, leveraging deep expertise in .NET, Azure, and microservices architectures. The engineer makes critical technical decisions and drives architectural direction for the platform.

Manages the platform engineering team, overseeing the development and scalability of Zappi's core infrastructure. This role ensures the reliability and performance of the insights platform that supports global clients....

This role owns the platform powering the agentic CX product, focusing on CI/CD, infrastructure, and observability for multi-agent systems. The engineer will operate a production AI platform and leverage AI to enhance operational efficiency, ensuring safe releases to enterprise customers.

This role leads the architectural design and technical direction for the developer portal and Platform as a Service products. The architect drives complex software solutions, mentors engineering teams, and ensures scalability and reliability. Requires 10+ years in software development with at least 3 years in a lead/principal role, deep distributed systems expertise, and proficiency in multiple languages and cloud platforms.

This Client Experience Operations Manager supports the delivery of media dashboards and audience creation across multiple client accounts. The role involves project management, overseeing pixel/tag implementation, and coordinating with analytics teams to ensure accurate media tracking and attribution. Requires 3-5 years of project management experience in a marketing/advertising agency environment.

This is a strategic account management role acting as the linchpin between presales strategy and post-sales execution for Zeta's clients. The Strategic Account Director will build deep client relationships, develop strategic roadmaps, and deliver actionable insights from the Zeta Marketing Platform. The role requires 8+ years of experience in strategic account management or marketing strategy, with expertise in leveraging first-party data for marketing insights.

This Client Success Manager owns a portfolio of client accounts, serving as the primary point of contact for campaign execution and strategic recommendations. The role involves monitoring performance data, leading reviews, and driving upsell opportunities while collaborating with Sales, Operations, Analytics, and Product teams. Requires 2-3 years of digital advertising or client services experience.