Customer Success Manager

This Customer Success Manager role focuses on the critical early stages of client accounts, partnering directly with brands to develop program and partner strategy. The role balances proactive account monitoring and relationship building with reactive training and product support, aiming to establish a strong foundation for immediate success and sustainable growth. Requires 3+ years of affiliate marketing experience and a solid understanding of the digital marketing ecosystem.

This customer success manager role ensures client satisfaction and retention by managing relationships and driving product adoption. The manager will onboard new clients, conduct business reviews, and identify growth opportunities.

Manages and develops customer relationships, ensuring satisfaction and success. The role focuses on driving customer retention and growth through proactive engagement and support.

This Customer Success Manager role at Smartly owns and grows a portfolio of global enterprise advertisers, driving platform adoption and retention across Meta, TikTok, YouTube, and Google (DV360). The role involves building multi-threaded relationships, leading QBRs and roadmap discussions, and acting as a strategic link between clients, digital platforms, and Smartly's product and engineering teams. Requires 4+ years in digital marketing with enterprise-level customer management experience in SaaS, MarTech, or AdTech.

This Client Experience Operations Manager supports the delivery of media dashboards and audience creation across multiple client accounts. The role involves project management, overseeing pixel/tag implementation, and coordinating with analytics teams to ensure accurate media tracking and attribution. Requires 3-5 years of project management experience in a marketing/advertising agency environment.

This is a strategic account management role acting as the linchpin between presales strategy and post-sales execution for Zeta's clients. The Strategic Account Director will build deep client relationships, develop strategic roadmaps, and deliver actionable insights from the Zeta Marketing Platform. The role requires 8+ years of experience in strategic account management or marketing strategy, with expertise in leveraging first-party data for marketing insights.

This Application Platform Architect role is responsible for designing the foundational architecture for all applications and services at Zeta Global. The architect will define standards, select technologies, and guide development of core platform components including microservices, APIs, and shared libraries, with a focus on enabling AI agents and agentic workflows. Requires 10+ years of software engineering experience, with 3-5 years in a lead architect role, and deep expertise in microservices, cloud-native services, and AI/ML frameworks.