Agency Customer Success Manager
Ort: New York, New York, United States · Bereich: Customer Success & Client Operations · Level: Unspecified · Veröffentlicht: 1. August 2026 · Geprüft: 20. Sept. 2026
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Über das Unternehmen
Smartly
smartly.ioCross-channel advertising software for creative, media and measurement.
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This senior role is responsible for managing key client accounts, ensuring high satisfaction and retention, and identifying opportunities for expansion. The CSM will act as a strategic advisor, driving value realization and long-term partnerships.
This Customer Success Manager II role is a more experienced position focused on managing a portfolio of customer accounts. The role involves driving product adoption, ensuring customer satisfaction, and identifying growth opportunities. Specific responsibilities are not detailed in this posting.
Manages client relationships, ensures adoption and retention of AppsFlyer's attribution platform, and drives customer success initiatives.
This senior customer success role is responsible for managing a portfolio of key client accounts, ensuring high adoption and satisfaction with AppsFlyer's attribution and analytics platform. The manager will proactively identify growth opportunities, mitigate churn risks, and serve as the voice of the customer to internal product teams.
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