Braze· HQ in 63 Madison Building - 28 E. 28th St., 12th Floor, New York, New York 10016, US

Customer Success Manager II

Location: Remote - Spain · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 19, 2026 · Verified: Sep 9, 2026

Role Overview & Description

This Customer Success Manager II role is a more experienced position focused on managing a portfolio of customer accounts. The role involves driving product adoption, ensuring customer satisfaction, and identifying growth opportunities. Specific responsibilities are not detailed in this posting.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Braze. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Customer engagement software for real-time cross-channel personalisation.

Similar Positions in DACH

Related roles across advertising, media, and data

Verified todayHamburgCustomer Success & Client OperationsJunior

Manages client relationships for Remazing's services, focusing on onboarding, ongoing support, and driving value realization. Ensures client satisfaction through proactive engagement and issue resolution.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Provides media consulting and strategic direction for Nestlé, managing client relationships and campaign planning. Requires deep media expertise and strategic advisory skills.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads client service for FMCG accounts, developing media and advertising strategies and managing client relationships. Requires strategic media planning and client management expertise.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads client service for FMCG accounts, developing media and advertising strategies for a major client (Mensch), managing teams, and ensuring strategic alignment with client goals.

More Positions at Braze

3 more open roles

Verified 11d agoSingaporeCustomer Success & Client OperationsJunior

Provides first-line support to Braze customers, troubleshooting issues and answering questions. Requires strong communication skills and a customer-centric approach.

Verified 11d agoSingaporeCustomer Success & Client OperationsLead

This role manages the end-to-end renewals process for customer contracts, focusing on retention and minimizing churn. It collaborates with customer success and sales teams to ensure timely renewals and identify upsell opportunities.

Verified 11d agoMulti-Location (2 Locations)Data, AI & AnalyticsMid-Level

This role analyzes HR and people data to provide insights on workforce trends, retention, and performance. It builds reports and dashboards to support data-driven HR decisions.