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Brandwatch

Enterprise software for social intelligence, search insights and social management.

Available information varies by company and source.

Profile record updated:

Company facts

Official name
Runtime Collective Limited
Entity type
COMPANY
Founded
2006
Headquarters
Sovereign House, Church Street, 1st Floor, Brighton, BN1 1UJ, United Kingdom
Company size
501–1,000
Market role
MarTech Vendor
Official website
brandwatch.com

What Brandwatch does

Brandwatch operates a B2B software platform model centred on recurring enterprise subscriptions. It aggregates and analyses large-scale digital conversation and search data, packages those capabilities into modular products for research, publishing, paid social and influencer workflows, and monetises them via annual licences and add-on access. The business creates value by combining data collection, analytics, workflow software and selected expert services into a unified operating layer for marketing, insights and communications teams.

Category differentiation

Brandwatch is an enterprise social intelligence and social media software platform, not a consumer-facing social network or an advertising inventory seller. It competes more closely with social listening and management vendors than with pure PR agencies or media monitoring bureaux.

Strategic context

AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.

Brandwatch is a UK-founded enterprise software company offering social listening, consumer intelligence, search intelligence, social media management, paid social workflow tools, influencer marketing software, APIs and analyst-led media intelligence services. It sells primarily to enterprise marketing, insights, communications, PR and agency teams that need to monitor online conversations, manage social operations and convert digital signals into research and campaign decisions. The company makes money mainly through subscription software licences, with pricing shaped by modules, user seats, data access and usage volume. It also generates revenue from API access and managed intelligence services. Brandwatch has expanded its platform through mergers and acquisitions, including Crimson Hexagon and Paladin, and now sits within a broader ownership structure linked to Cision and Platinum Equity.

Company news briefing

Briefing updated:

Following its transition under CEO Guy Abramo, Brandwatch has further restructured its executive team, removing its Americas CRO and Head of Strategy. The organisation is prioritising generative AI integration through its new proprietary React Score to optimise brand reputation management amidst shifting consumer behaviour. This technical advancement supports a strategic focus on social search and the treatment of AI answer engines as stakeholders, monitoring public evaluation journeys on community-driven platforms like Reddit to influence AI-driven discovery and citations.

Business model & monetisation

Brandwatch primarily uses custom-quoted SaaS subscription pricing, typically sold as annual enterprise licences. Commercial mechanics appear to include module-based packaging, seat-based pricing, data volume allowances, premium API access and bundled suite contracts. Additional revenue comes from managed intelligence and consulting-style services, while some workflow products support paid media execution without making Brandwatch itself a media owner.

Enterprise software subscriptions
Software Subscription
API and data access
Pay-per-Use
Managed media intelligence and analyst services
Service Fee
Bundled suite contracts via broader portfolio packaging
Software Subscription

Products & capabilities

No products with linked sources are available in this view.

Products & market categories

Competitors & alternatives

  • SEMrush

    B2B marketing intelligence software for SEO, ads, and competitive research.

  • Audiense

    B2B audience intelligence software for social insights and activation.

  • Talkwalker

    Consumer intelligence and social listening SaaS for enterprises.

  • Meltwater

    B2B media intelligence and social analytics software platform.

View all competitors

Recent recorded signals

Dates refer to the source publication. Older entries are historical context, not evidence of a new event.

Careers & open positions

Open positions indexed from verified career portals and applicant tracking systems.

PositionDepartmentLocationPosted
Senior Security Engineer(Senior)752 - Information SecurityRemote - Hungary; Sofia, Bulgaria
Insights Consultant - MATERNITY COVER - FRENCH speaking(Mid-Level)502 - CX InsightsRemote - UK
Sales Development Representative, Sales, APAC, Singapore(Junior)141 - Lead GenerationSingapore, Singapore
Senior Staff Software Engineer(Lead)710 - Software Product EngrBulgaria; Remote - Hungary
Sales Development Representative, Melbourne(Junior)141 - Lead GenerationMelbourne, Victoria, Australia

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Questions about Brandwatch

What is Brandwatch?

Brandwatch is a B2B software platform for social listening, consumer intelligence, search intelligence, social media management and influencer campaign management.

Who uses Brandwatch?

It is used mainly by enterprise marketing, insights, PR, communications, social media and agency teams, as well as developers and data teams via APIs.

How does Brandwatch make money?

It earns revenue through enterprise SaaS subscriptions, premium module and data access fees, API access and managed intelligence services.

Sources & coverage

This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.

21 publicly documented primary sources and citations linked across the market graph.

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