CleverInsight
B2B SaaS for NPS, CSAT and eNPS measurement.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- RelationsTjek ApS
- Entity type
- COMPANY
- Founded
- 2017
- Headquarters
- Denmark
- Company size
- <10
- Market role
- Media Sales House
- Official website
- clever-insight.com
What CleverInsight does
The company operates a subscription-led B2B SaaS model centred on experience measurement. It creates value by helping organisations collect structured customer and employee feedback, analyse it in real time, and connect those insights to operational systems through integrations. The platform becomes embedded in recurring measurement workflows, while advisory services increase adoption and help customers turn survey data into actions.
Category differentiation
CleverInsight is a B2B feedback and experience-measurement SaaS platform, not a market research panel company or a full-service agency. It focuses on NPS, CSAT and eNPS workflows rather than broad enterprise ERP or CRM functions.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
RelationsTjek ApS trades as CleverInsight and provides a cloud-based B2B software platform for measuring customer satisfaction, customer loyalty and employee satisfaction. Its core product captures feedback through NPS, CSAT and eNPS surveys, centralises responses across touchpoints, and converts them into reporting dashboards and analytics for business users. The company also provides an API for integration with external business systems and offers advisory support around deployment, survey design and use of results. The business sells primarily to organisations that want to monitor and improve customer experience and employee engagement, including CX, marketing, HR, sales and management teams. Revenue is generated mainly through recurring software subscriptions, with additional income from onboarding, support, coaching and integration-related services. The company operates as a private Danish SaaS provider with a clear regional footprint in Europe.
Business model & monetisation
CleverInsight monetises through recurring SaaS subscriptions for access to its cloud platform, including survey collection, analytics dashboards and integrations. Commercial structure is subscription-based and tailored to organisational needs, feature requirements and usage scope. Additional revenue comes from professional services such as installation support, configuration, coaching, survey design, interpretation of results and custom integration work via its API.
- Platform subscriptions
- Software Subscription
- Implementation and configuration support
- Service Fee
- Coaching and advisory services
- Service Fee
- Custom integration work
- Service Fee
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Technology
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
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Questions about CleverInsight
What is CleverInsight?
CleverInsight is a cloud-based B2B platform for measuring customer satisfaction, customer loyalty and employee satisfaction through NPS, CSAT and eNPS surveys.
Who uses CleverInsight?
Organisations use CleverInsight across customer experience, marketing, HR, sales, leadership and IT functions to collect feedback, analyse results and improve operations.
How does CleverInsight make money?
CleverInsight makes money through recurring software subscriptions and additional service fees for support, coaching, implementation and integration work.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
15 publicly documented primary sources and citations linked across the market graph.
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