Senior Customer Success Manager

Ensure customer satisfaction and retention through effective account management, building strong relationships and addressing client needs to drive long-term loyalty.

Own and manage a portfolio of mid-market & enterprise accounts, driving renewals and upsells for Vizit's AI-powered visual content effectiveness platform. Requires 7+ years of enterprise customer success experience in CPG/Retail/eCommerce SaaS, with a track record of exceeding retention and expansion targets.

Manages and grows client relationships to ensure they achieve their measurement goals. Responsibilities include onboarding, training, and driving retention and expansion.

This role manages client relationships for Viant's programmatic advertising platform, overseeing campaign launches, optimization, and reporting. The Senior Account Manager supports pre-sales activities, RFPs, and upsell opportunities, ensuring client satisfaction and growth. Requires 3-5 years of digital media account management experience.

This role focuses on developing and maintaining Verve's HyBid iOS SDK, ensuring stability, performance, and backward compatibility within third-party host apps. The engineer will work with both Objective-C and Swift, handle SDK packaging and distribution via SPM and CocoaPods, and troubleshoot complex integration issues. Experience with ad tech, mediation SDKs, and monetization adapters is a plus.

This Technical Account Management Director leads and scales the APAC TAM organization, owning publisher revenue growth and operational excellence across Verve's Performance and Branding platforms. The role requires 8+ years of SSP/AdTech experience, deep programmatic ecosystem knowledge, and proven team leadership. Success involves driving revenue growth, managing top-tier publisher relationships, and ensuring technical excellence in SDK/mediation integrations.

This Senior Product Manager owns Verve's Identity Graph / Enrichment & Audience Enhancement products, leading an established Identity & Audience team to grow Verve's presence in the AdTech space. The role involves developing product strategy and roadmaps, leading initiatives end-to-end from ideation to launch, and driving commercial success through data-driven insights and A/B testing. Requires 5+ years of product management experience with at least 2+ years in AdTech, plus a strong understanding of databases and data structures.