Technical Account Management Director

This role focuses on driving new business and managing existing relationships with independent agencies in the Los Angeles metro area for Viant's DSP. The Account Director will generate sales activity, negotiate long-term contracts, and cross-sell Viant's product portfolio to expand the company's footprint. Success is measured by consistently meeting or exceeding revenue quotas and cultivating deep client relationships.

This leadership role builds and runs the Customer Success function, owning the full post-sales journey from onboarding to expansion. The Director will design TAM playbooks, segment the customer base, and own net revenue retention and customer health metrics. This role also involves hiring and developing a team of Technical Account Managers and driving customer advocacy programs.

This role is responsible for managing client relationships and ensuring superior service through pre-sales support, campaign management, and account retention. The Senior Account Manager will support the RFI/RFP process, manage campaign launches from start to finish, and proactively use data and market insights to develop tailored campaign recommendations. Success is measured by supporting growth goals QoQ and YoY and being the primary point of contact for day-to-day account needs.

This Technical Account Manager role provides technical support and expertise to DOOH and SaaS clients, acting as the first line of support for debugging and technical issues. The role involves onboarding inventory, monitoring integration health, leading deployments of new product features, and implementing solutions to automate workflows. Requires 2+ years of experience in ad operations for digital/online advertising and familiarity with adservers and CMS systems.

Develop and maintain core modules of Verve's HyBid iOS SDK, focusing on stability, performance, memory safety, thread safety, and backward compatibility. Work hands-on with Objective-C and Swift across networking, ad rendering, mediation, tracking, and SDK integration flows, and lead the migration from CocoaPods to SPM. Requires 6+ years of iOS development experience, strong Objective-C and Swift skills, and deep understanding of SDK packaging, concurrency, and integration troubleshooting.

This Technical Product Manager leads the development of Verve Retail Media's data platform and geo-targeting infrastructure, enabling brands to engage shoppers through off-site media. Responsibilities include owning the product roadmap, architecting geo-targeting tools, and ensuring compliance with data privacy regulations. Requires strong technical fluency in APIs, cloud architecture, and large-scale data pipelines, with experience taking products from 0 to 1.

This Senior Product Manager owns Verve's Identity Graph and Audience Enhancement products, leading product initiatives end-to-end from ideation to launch. Responsibilities include defining product requirements, collaborating with engineering on implementation, and running experiments to quantify the incremental value of identity features. Requires 5+ years of product management experience with at least 2 years in AdTech.