Technical Account Management Director

This role focuses on driving new business and managing existing relationships with independent agencies in the Los Angeles metro area for Viant's DSP. The Account Director will generate sales activity, negotiate long-term contracts, and cross-sell Viant's product portfolio to expand the company's footprint. Success is measured by consistently meeting or exceeding revenue quotas and cultivating deep client relationships.

This leadership role builds and runs the Customer Success function, owning the full post-sales journey from onboarding to expansion. The Director will design TAM playbooks, segment the customer base, and own net revenue retention and customer health metrics. This role also involves hiring and developing a team of Technical Account Managers and driving customer advocacy programs.

This role is responsible for managing client relationships and ensuring superior service through pre-sales support, campaign management, and account retention. The Senior Account Manager will support the RFI/RFP process, manage campaign launches from start to finish, and proactively use data and market insights to develop tailored campaign recommendations. Success is measured by supporting growth goals QoQ and YoY and being the primary point of contact for day-to-day account needs.

This Technical Account Manager role provides technical support and expertise to DOOH and SaaS clients, acting as the first line of support for debugging and technical issues. The role involves onboarding inventory, monitoring integration health, leading deployments of new product features, and implementing solutions to automate workflows. Requires 2+ years of experience in ad operations for digital/online advertising and familiarity with adservers and CMS systems.

Develop and maintain core modules of Verve's HyBid iOS SDK, focusing on stability, performance, memory safety, thread safety, and backward compatibility. Work hands-on with Objective-C and Swift across networking, ad rendering, mediation, tracking, and SDK integration flows, and lead the migration from CocoaPods to SPM. Requires 6+ years of iOS development experience, strong Objective-C and Swift skills, and deep understanding of SDK packaging, concurrency, and integration troubleshooting.

Als Technical Product Manager leiten Sie die Entwicklung der Datenplattform und Geo-Targeting-Infrastruktur von Verve Retail Media, um Marken zu ermöglichen, Shopper über Offsite-Medien anzusprechen. Sie verantworten die Produkt-Roadmap, gestalten Geo-Targeting-Tools und stellen die Einhaltung von Datenschutzbestimmungen sicher. Erforderlich sind starke technische Kenntnisse in APIs, Cloud-Architektur und skalierbaren Datenpipelines sowie Erfahrung mit 0-to-1-Produkten.

Als Senior Product Manager verantworten Sie Verve's Identity Graph und Audience Enhancement Produkte und leiten Produktinitiativen von der Idee bis zum Launch. Sie definieren Produktanforderungen, arbeiten mit Engineering an der Umsetzung und führen Experimente durch, um den Mehrwert von Identity-Features zu quantifizieren. Erforderlich sind 5+ Jahre Produktmanagement-Erfahrung, davon mindestens 2 Jahre in AdTech.