Senior Sales Operations Analyst

Advises clients on AI-driven customer experience strategies and solutions, leveraging expertise in AI applications for CX enhancement. Focuses on integrating AI to improve customer interactions and satisfaction.

Analysiert und modelliert Geschäftsprozesse im Provisionsmanagement, entwickelt Optimierungskonzepte und konfiguriert/implementiert Lösungen in SAP Commissions. Fokus auf Incentive- und Provisionsmanagement.

This senior role focuses on developing powerful backend systems for digital commerce, with a specific emphasis on the data platform. It requires advanced Python skills and system design expertise.

Specializes in building time series analysis and forecasting models for client projects, leveraging advanced ML techniques. Requires deep expertise in statistical modeling, feature engineering, and model deployment.

Provides first-line support to Braze customers, troubleshooting issues and answering questions. Requires strong communication skills and a customer-centric approach.

This role manages the end-to-end renewals process for customer contracts, focusing on retention and minimizing churn. It collaborates with customer success and sales teams to ensure timely renewals and identify upsell opportunities.

This role analyzes HR and people data to provide insights on workforce trends, retention, and performance. It builds reports and dashboards to support data-driven HR decisions.