Senior Sales Operations Analyst

Analyzes sales data to identify trends, optimize territories, and improve forecasting accuracy, and supports the sales organization with reporting, quota setting, and process improvements.

This role focuses on optimizing revenue operations processes, managing data and analytics to support sales and marketing effectiveness. Responsibilities include streamlining workflows, improving forecasting, and ensuring data integrity across systems.

This Sales Business Analyst role supports sales and revenue teams through data analysis, reporting, and process administration. The role involves maintaining CRM data, creating dashboards, and analyzing sales trends to improve visibility and efficiency. It requires experience with Salesforce reporting, business intelligence tools, and proficiency in Excel.

Manages the end-to-end renewal process for Braze's customer contracts in Indonesia, focusing on Japanese-speaking accounts. Responsibilities include leading internal renewals, preparing pricing proposals, ensuring data integrity in CRM systems, and collaborating with Sales and Customer Success to mitigate churn and identify growth opportunities. Requires strong analytical skills, Salesforce experience, and native-level Japanese proficiency.

This Technical Support Engineer role serves as the primary technical escalation point within Braze's Global Technical Support Engineering team. The engineer will investigate and resolve highly technical customer issues, review SDK integration code, build custom data export/migration scripts, and collaborate closely with Product Engineering. Requires 2-3 years of experience developing web/mobile applications and supporting technical products in a SaaS B2B environment.

This role owns the industry marketing strategy for Braze's Retail & Consumer Goods vertical, developing the narrative, positioning, and go-to-market plays. The lead will partner with sales, product, and customer success teams to drive retail pipeline and win rates, and will lead retail product launches. This position requires deep retail industry knowledge and executive storytelling skills, with a focus on creating scalable assets for the field.