Senior Customer Success Manager, Enterprise

This role manages enterprise customer relationships, ensuring they achieve value from Datadog's products. The CSM will drive adoption, retention, and growth, acting as a trusted advisor and coordinating with internal teams.

This Customer Success Manager role manages key customer accounts, ensuring they derive maximum value from SugarAI's AI-driven CRM platform. The CSM drives adoption, retention, and growth by understanding customer goals and aligning product capabilities to deliver measurable outcomes. Requires strong relationship management and a deep understanding of CRM/CX solutions.

This role manages enterprise customer relationships, ensuring high satisfaction, retention, and expansion. The CSM will onboard clients, drive product adoption, and serve as the voice of the customer to internal teams.

This role manages a portfolio of enterprise customers, ensuring they achieve their business goals through the platform. The Senior CSM will drive adoption, retention, and expansion, acting as the primary point of contact for strategic accounts.

This role takes end-to-end ownership of data modeling, building the 'Source of Truth' for strategic decisions using SQL, dbt, and Python in a CI/CD workflow. The engineer will design production-grade data models, ensure data integrity, and enable AI initiatives by building AI-ready data foundations. Requires 5+ years of analytics engineering experience, expert SQL, and hands-on dbt expertise.

This player-coach Team Manager role leads a team of 3-4 Enterprise Account Executives in EMEA, focusing on expansion revenue from large global customers. The role involves coaching, building account growth strategies, and personally managing a few strategic accounts. Requires 4-5 years of enterprise sales leadership experience, strong coaching ability, and a deep understanding of GenAI's impact on digital marketing.

This Customer Success Manager role on the Inside Sales team manages relationships with SMB customers of the Market Intelligence solution. The role focuses on driving product adoption, securing renewals, and identifying upsell opportunities to grow revenue. Requires 2+ years of commercial account management or sales experience, with strong communication and analytical skills.