RO

Tier 2 Technical Support Specialist

Location: Remote · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 16, 2026 · Verified: Oct 3, 2026

Role Overview & Description

Provides Tier 2 technical support, handling escalated issues and resolving complex customer problems. Requires strong troubleshooting skills and in-depth product knowledge to ensure customer satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Rockbot. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

RO

In-store media software and retail media monetisation platform.

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