Modular E-Commerce Storefront Systems · B2B SaaS Provider
BigCommerce
Public commerce software company operating BigCommerce, Feedonomics, Makeswift and payments.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Commerce.com, Inc.
- Entity type
- COMPANY
- Founded
- 2009
- Headquarters
- Austin, Texas, United States
- Company size
- 1,001–5,000
- Market cluster / sector
- Modular E-Commerce Storefront Systems
- Market role
- B2B SaaS Provider
- Ticker
- CMRC
- Official website
- bigcommerce.com
What BigCommerce does
Commerce.com operates a multi-product SaaS model. Merchants and commerce teams subscribe to BigCommerce for commerce infrastructure, Feedonomics for catalogue enrichment and multi-channel data syndication, and Makeswift for visual publishing and storefront management. The platform creates additional value through integrations with commerce, advertising, CRM, ERP, payment and AI-discovery ecosystems. Embedded payments generates transaction-based revenue, while partner, implementation and managed-feed services supplement recurring software revenue.
Category differentiation
Commerce.com, Inc. is a public commerce-software corporation, not a consumer marketplace operating under the commerce.com domain. BigCommerce is its flagship platform brand, rather than the current legal name of the listed parent company.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Commerce.com, Inc. is a publicly listed commerce-software company headquartered in Austin, Texas. Its flagship BigCommerce brand provides SaaS infrastructure for B2B and B2C online commerce, including storefronts, checkout, catalogue and order functions, international and multi-storefront operations, B2B account structures, and open APIs. The corporate portfolio also includes Feedonomics, a product-feed management and syndication platform, and Makeswift, a visual web and storefront editor. The company sells subscription software and associated services to emerging merchants, mid-market firms, enterprise retailers, manufacturers, brands, marketplaces, agencies and commerce teams. Revenue combines recurring software subscriptions, enterprise contracts, product-data management fees, implementation and partner revenue, payment-processing income, and fees connected to merchants using external payment providers.
Business model & monetisation
Commerce monetises primarily through recurring BigCommerce SaaS plans, enterprise contracts and usage-linked commercial terms. Published BigCommerce plans range from Core at $29 per month on annual billing to Performance starting at $1,499 per month on annual billing. Eligible orders processed through external payment providers can incur GMV-linked fees of 2.0% on Core, 1.0% on Growth and 0.6% on Scale, while embedded providers avoid those fees. Feedonomics charges by SKU count, channel type, number of channels and service level rather than a percentage of revenue. Makeswift sells subscription tiers, including Starter at $79 and Team at $299 on annual billing. BigCommerce Payments generates transaction-processing revenue through published card rates ranging from 2.89% plus $0.30 to 2.39% plus $0.30.
- BigCommerce platform subscriptions and enterprise contracts
- Software Subscription
- Feedonomics feed-management subscriptions and managed services
- Software Subscription and Service Fee
- BigCommerce Payments processing
- Pay-per-Use
- Makeswift subscriptions
- Software Subscription
- Partner, implementation and services revenue
- Service Fee
Products & capabilities
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Competitors & alternatives
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Open-source e-commerce platform for WordPress merchants.
Commerce platform for merchants, payments, POS and ecosystem tools.
Composable commerce software for enterprise digital selling.
Commerce software for marketplace, fulfilment and retail media operations.
Composable enterprise commerce software for complex B2B selling.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Pyra Launches AI Benchmark Tool to Verify Brand Answers
AI · Recorded impact score: 3/5
Pyra, which builds AI agents for sales, marketing, finance, and operations, has launched Prime AI Visibility Benchmark, a new feature of its Prime AI Visibility platform. The tool helps marketing and revenue teams see how AI answers describe brands in buyer research, providing evidence to investigate inaccurate product information and gaps in brand visibility. Pyra also conducted a study that found one in ten checkable claims contradicted brand websites' own dated snapshots, including outdated product plans. The benchmark identified 183 contradictions among 1,821 checkable claims, with error rates reaching 25.7% for ecommerce platforms and 26.2% for CRM software. The tool saves answers and source links for selected buyer questions, enabling teams to review brand appearances, prioritize page updates, and compare later checks. The study tested 50 questions about 25 brands across five categories and seven model configurations, collecting 1,050 answers on October 23, 2026.
- Pyra launched Prime AI Visibility Benchmark, a new feature on its Prime AI Visibility platform.
- A Pyra study found one in ten checkable claims contradicted brand websites' own dated snapshots.
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Questions about BigCommerce
What is Commerce.com, Inc.?
Commerce.com, Inc. is the Nasdaq-listed parent company behind the BigCommerce commerce platform, Feedonomics product-feed platform and Makeswift visual editor.
Who uses BigCommerce and the Commerce.com portfolio?
Merchants, B2B sellers, retailers, brands, manufacturers, marketplaces, agencies and commerce teams use its software and services.
How does Commerce.com make money?
It earns recurring SaaS subscriptions, enterprise contract revenue, managed feed fees, payment-processing fees, GMV-linked fees, partner revenue and implementation services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
22 publicly documented primary sources and citations linked across the market graph.
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