Senior Customer Success Engineer

This role focuses on managing and growing relationships with key clients, ensuring they derive maximum value from Smartly's advertising platform. The Senior Customer Success Manager will drive product adoption, retention, and expansion opportunities, acting as a strategic advisor to clients.

This role focuses on managing a portfolio of strategic clients, ensuring high satisfaction and long-term retention. The Sr. Customer Success Manager will lead complex onboarding, drive product adoption, and identify growth opportunities within existing accounts.

This role is responsible for onboarding and supporting clients, ensuring they successfully use Smartly's advertising platform. The Customer Success Manager will handle day-to-day client queries, drive product adoption, and contribute to retention efforts.

This role focuses on full life-cycle sales within a greenfield territory, acquiring and expanding enterprise accounts. The Account Executive will build trust with product managers, business analysts, CX insights leaders, and DevOps teams across web, iOS, and Android platforms. Requires full-cycle enterprise SaaS sales experience and the ability to develop compelling business cases.

This role manages technical implementation, onboarding, and adoption for a portfolio of clients, focusing on mobile app analytics. The Customer Success Engineer will guide clients to define requirements and create solutions to ensure success. Requires understanding client obstacles and fostering lasting relationships.

This VP-level role leads the Banking & Financial Services vertical at Quantum Metric, driving strategic market displacement, pipeline growth, and account expansion within large financial institutions. The leader will transform Quantum Metric from a horizontal tool into a recognized vertical powerhouse, owning revenue performance and cross-functional initiatives.