SM
Smartly· HQ in Elielinaukio 2G, Helsinki, Finland

Senior Customer Success Manager

Location: Mexico City · Category: Customer Success & Client Operations · Seniority: Senior · Posted: August 1, 2026 · Verified: Nov 5, 2026

Role Overview & Description

This role manages and grows a portfolio of customer accounts in the Spanish-speaking market, providing consultative advice on digital marketing strategy and leading successful product trials. The Senior Customer Success Manager acts as the key link between customers, Facebook, and the product development team, driving engagement and identifying up-sell opportunities. Requires 5+ years of account management experience in B2B SaaS or agencies, with professional English and Spanish fluency.
Hiring Telemetry · Expansion Signal

Track team expansion and market signals for Smartly

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Source & Transparency: This position was structured directly from the publicly accessible career portal of Smartly. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.
Company IntelligenceVerified Profile
SM

Smartly

smartly.io

Cross-channel advertising software for creative, media and measurement.

Headquarters: Elielinaukio 2G, Helsinki, Finland

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