ZI
ZINFI· HQ in 6200 Stoneridge Mall Road, Suite 300, Pleasanton, CA 94588, United States

Customer Success Manager

Location: Kolkata, India · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: October 1, 2026 · Verified: Oct 1, 2026

Role Overview & Description

Captures customer requirements and collaborates with engineering to document user stories, data flows, business requirement documents (BRD), functional requirement specifications (FRS), and use cases. Ensures product features align with customer needs and supports successful product delivery.
Source & Transparency: This position was structured directly from the publicly accessible career portal of ZINFI. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

ZI

Partner management SaaS for enterprise channel sales ecosystems.

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