Senior Site Reliability Engineer I

This senior site reliability engineer role ensures the reliability, scalability, and performance of Sezzle's payment platform. Responsibilities include building and maintaining CI/CD pipelines, automating infrastructure, and implementing monitoring and incident response.

This role is for a Senior Site Reliability Engineer responsible for ensuring the reliability, scalability, and performance of production systems. The engineer will implement automation, monitor system health, and respond to incidents to maintain high availability.

This role manages the Site Reliability Engineering team, ensuring high availability and performance of PROS cloud infrastructure. It involves leading incident response, automation, and capacity planning to support scalable SaaS operations.

The Senior Platform Engineer role focuses on designing, building, and maintaining scalable infrastructure and platform services. Responsibilities include automating deployment processes, optimizing system performance, and ensuring high availability and reliability.

Manages the end-to-end renewal process for Braze's customer contracts in Indonesia, focusing on Japanese-speaking accounts. Responsibilities include leading internal renewals, preparing pricing proposals, ensuring data integrity in CRM systems, and collaborating with Sales and Customer Success to mitigate churn and identify growth opportunities. Requires strong analytical skills, Salesforce experience, and native-level Japanese proficiency.

This Technical Support Engineer role serves as the primary technical escalation point within Braze's Global Technical Support Engineering team. The engineer will investigate and resolve highly technical customer issues, review SDK integration code, build custom data export/migration scripts, and collaborate closely with Product Engineering. Requires 2-3 years of experience developing web/mobile applications and supporting technical products in a SaaS B2B environment.

This role owns the industry marketing strategy for Braze's Retail & Consumer Goods vertical, developing the narrative, positioning, and go-to-market plays. The lead will partner with sales, product, and customer success teams to drive retail pipeline and win rates, and will lead retail product launches. This position requires deep retail industry knowledge and executive storytelling skills, with a focus on creating scalable assets for the field.