Sr. Platinum Support Account Manager - CCaaS

The Associate Account Manager supports client relationships and project execution for digital content marketing campaigns at Content Fleet GmbH. The role involves customer care, project management, and collaboration with clients, requiring initial relevant experience.

Manages and grows a portfolio of agency and direct clients in Germany, focusing on client success, commercial growth, campaign performance, and platform expertise. Requires strong client relationship management and digital advertising knowledge.

This role leads programmatic advertising operations, focusing on Google's programmatic platforms. The Group Head will oversee campaign execution, optimization, and team leadership to drive performance and yield for clients.

This role leads programmatic advertising operations for Google, focusing on campaign execution, optimization, and client delivery. It requires deep expertise in programmatic platforms and trading strategies to drive performance and yield for clients.

Provides technical support to internal employees, troubleshooting hardware, software, and network issues. Responds to tickets, resolves incidents, and escalates complex problems as needed.

This role leads the Services Excellence function, focusing on optimizing service delivery processes, quality assurance, and operational efficiency across the professional services organization. The director will drive continuous improvement initiatives and ensure high customer satisfaction.

Defines the overall technical architecture for Sprinklr's SaaS platform, ensuring scalability, reliability, and security. Leads architectural decisions, evaluates emerging technologies, and guides engineering teams in implementing best practices.