Enterprise Systems Integration & Migration · B2B SaaS Provider
Duck Creek Technologies
Cloud insurance core software for P&C insurers.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Duck Creek Technologies, Inc.
- Entity type
- COMPANY
- Founded
- 2000
- Headquarters
- 100 Summer St, 8th Floor Suite #801, Boston, MA 02110
- Company size
- 1,001–5,000
- Market cluster / sector
- Enterprise Systems Integration & Migration
- Market role
- B2B SaaS Provider
- Official website
- duckcreek.com
What Duck Creek Technologies does
Duck Creek operates a vertical B2B SaaS model centred on mission-critical software for property and casualty insurers. It sells a modular core insurance suite and adjacent data, AI, reinsurance and operational tooling, typically via multi-year enterprise contracts. Value is created by replacing or modernising legacy insurer systems, reducing maintenance burden through cloud delivery, and extending platform usage through integrated modules and managed services.
Category differentiation
Duck Creek Technologies is not a consumer insurance brand or broker; it is enterprise software for insurers. It is best understood as a vertical SaaS platform for insurance core operations rather than a generic cloud infrastructure vendor.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Duck Creek Technologies is a US-based enterprise software company focused on cloud software for the property and casualty insurance sector. Its products cover policy administration, claims, billing, rating, reinsurance, analytics, integrations and managed cloud delivery, giving insurers a central operational platform for running core insurance workflows. The company generates revenue primarily from enterprise SaaS subscriptions and related implementation, integration and support services. Its direct customers are insurance carriers, managing general agents, insurance IT teams and related enterprise stakeholders rather than consumers. Duck Creek was publicly listed in 2020 but was acquired by Vista Equity Partners in 2023 and now operates as a private company.
Company news briefing
Briefing updated:
Following its acquisition of Send to establish an agentic underwriting-to-core platform under CEO Hardeep Gulati, Duck Creek Technologies closed fiscal year 2026 with record bookings driven by accelerated core modernisation and agentic AI adoption. Furthermore, the company was named a Leader in the 2026 Gartner Magic Quadrant for insurance core systems and SaaS P&C insurance core platforms in North America, alongside securing its third consecutive XCelent Award and Luminary rating in Celent's Claims Systems Vendors Report.
Business model & monetisation
Duck Creek monetises mainly through contract-based SaaS subscriptions for its insurance software, especially its OnDemand cloud delivery model. Pricing is typically customised by module, deployment scope, insurer scale and usage characteristics. Additional revenue comes from implementation, integration, support, managed operations and cross-sell of adjacent modules such as analytics, reinsurance and AI-enabled workflow tools.
- Core insurance suite subscriptions
- Software Subscription
- Managed cloud delivery via OnDemand
- Software Subscription
- Implementation and integration services
- Service Fee
- Support and ongoing operations
- Service Fee
- Add-on analytics, AI and reinsurance modules
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
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Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Duck Creek Technologies Appoints William Magowan as Chief Sales Officer
Recorded impact score: 2/5
Duck Creek Technologies Appoints William Magowan as Chief Sales Officer
Duck Creek Technologies Expands Leadership to Accelerate Underwriting Innovation and EMEA Growth
Recorded impact score: 2/5
Duck Creek Technologies has appointed Andy Moss as General Manager of Underwriting and Lloyd…
Duck Creek Launches Agentic FNOL to Transform Claims Intake with Intelligent, Real-Time Automation
Recorded impact score: 2/5
Duck Creek Technologies announced the launch of Agentic FNOL, a new solution designed to transform claims intake with intelligent, real-time automation.
Duck Creek Brings Its New Agentic Underwriting-to-Core Platform to ITC Vegas 2026
Recorded impact score: 3.5/5
Duck Creek Technologies announced it will showcase its new Agentic Underwriting-to-Core Platform at ITC Vegas 2026, following its acquisition of Send and launch of agentic AI solutions.
Duck Creek Technologies Named a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS P&C Insurance Core Platforms, North America
Recorded impact score: 4/5
Duck Creek Technologies has been named a Leader in the 2026 Gartner Magic Quadrant for SaaS P&C Insurance Core Platforms, North America. The company also closed fiscal year 2026 with record bookings as insurers accelerate core systems modernization and agentic AI adoption.
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Questions about Duck Creek Technologies
What is Duck Creek Technologies?
Duck Creek Technologies is an enterprise software company that provides cloud-based core systems and adjacent tools for property and casualty insurers.
Who uses Duck Creek Technologies?
Its products are used by insurance carriers, managing general agents, insurance IT teams, claims and underwriting teams, and other enterprise insurance stakeholders.
How does Duck Creek Technologies make money?
It makes money mainly through enterprise SaaS subscriptions, managed cloud delivery, and related implementation, integration and support services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
17 publicly documented primary sources and citations linked across the market graph.
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