Sr. Customer Experience Specialist

Provides advanced customer support, handling complex inquiries and ensuring high satisfaction. Requires deep product knowledge and problem-solving skills to resolve issues efficiently.

This senior technical support role provides advanced troubleshooting and resolution for complex customer issues. The engineer will collaborate with product and engineering teams to ensure high customer satisfaction and system reliability.

This role provides advanced technical support and guidance to Mixpanel's enterprise customers. The Senior Customer Engineer troubleshoots complex issues, optimizes data pipelines, and ensures customers maximize platform value.

This role manages and grows relationships with key clients, ensuring satisfaction and retention. It requires experience in customer success, account management, and strategic client planning.

This role leads the Salesforce Administration function, ensuring the reliability, scalability, and operational excellence of Salesforce and related GTM systems. The Manager will combine hands-on technical expertise with people leadership, overseeing day-to-day platform operations, release management, and integrations with tools like Qualified, LeanData, and Gong. The position requires 5+ years of Salesforce administration experience, an active Certified Administrator credential, and 2+ years of team management experience.

This Portfolio Analyst supports PitchBook's Lumonic subsidiary, a private credit management platform, by helping customers with portfolio monitoring. Responsibilities include collecting financial statements, tracking KPIs, managing borrower compliance, and providing feedback on product improvements. Requires a bachelor's degree in Finance or Accounting and 1+ years of experience.

This Data Operations Associate focuses on collecting and validating data from public sources for PitchBook's private market database. The role involves mastering the in-house Research Tool Suite, auditing data quality, and collaborating with teams in Mumbai to meet production targets. Requires a bachelor's degree and 1+ years of work experience.