Director CSM

This director-level role leads customer success initiatives for AI products, ensuring client adoption, retention, and growth. Requires strategic leadership and deep understanding of AI solutions.

Leads customer success strategy and operations, driving retention, expansion, and operational excellence. Oversees analytics, processes, and cross-functional initiatives to enhance customer experience.

This Director of Client Success role leads the client success organization, overseeing strategic account management and ensuring high retention and growth for Cognitiv's AI-driven advertising platform. The role focuses on driving client outcomes, adoption, and expansion within the adtech ecosystem.

Hybrid role responsible for onboarding, relationship management, and strategic guidance for customers, with a focus on driving engagement and renewals. Requires account management experience and digital marketing expertise.

This role focuses on managing customer relationships and ensuring client success within BIScience's digital intelligence platform. The position involves working with data and AI-driven products to drive business results for clients.