SY
Synthesia· HQ in 20 Triton Street, Regent's Place, 3rd Floor, London NW1 3BF, United Kingdom.

Director, Customer Success Strategy and Operations

Location: New York City · Category: Sales & Business Development · Seniority: Director · Posted: August 24, 2026 · Verified: Oct 4, 2026

Role Overview & Description

Leads customer success strategy and operations, driving retention, expansion, and operational excellence. Oversees analytics, processes, and cross-functional initiatives to enhance customer experience.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Synthesia. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

SY

Synthesia

synthesia.io

Enterprise AI video creation platform with avatars, dubbing and voice tools.

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