Director, Customer Success Strategy and Operations
Location: New York City · Category: Sales & Business Development · Seniority: Director · Posted: August 24, 2026 · Verified: Oct 4, 2026
Role Overview & Description
About the company
Synthesia
synthesia.ioEnterprise AI video creation platform with avatars, dubbing and voice tools.
Similar Positions in DACH
Related roles across advertising, media, and data
Drives sales growth in global markets by acquiring new clients and expanding existing relationships. Focuses on international business development and revenue generation.
Leads sales initiatives in global markets, managing key accounts and driving revenue. Requires a proven track record in international sales and strategic account management.
This role is an Account Director position requiring German language fluency, focused on managing and growing key client accounts. It involves strategic relationship management, upselling, and driving revenue within the German-speaking market.
Leads a sales team in the media and advertising sector, reporting directly to sales management. Combines modern leadership with management expertise to motivate the team and achieve sales targets.
More Positions at Synthesia
3 more open roles
Develops and deploys machine learning models for roleplay sessions, focusing on interactive avatar experiences. Works on cutting-edge AI technologies to enhance user engagement.
Leads a team of solutions engineers to support pre-sales activities, ensuring technical alignment with customer needs. Focuses on team development, technical strategy, and cross-functional collaboration.
Leads engineering teams building the agents platform, focusing on AI-driven interactive experiences. Drives technical strategy, team growth, and delivery excellence.
