Director, Client Success
Location: New York, NY · Category: Customer Success & Client Operations · Seniority: Director · Posted: September 22, 2026 · Verified: Oct 7, 2026
Role Overview & Description
About the company
Cognitiv
cognitiv.aiAI-native adtech platform for programmatic buying and targeting.
Similar Positions in DACH
Related roles across advertising, media, and data
This director-level role leads customer success initiatives for AI products, ensuring client adoption, retention, and growth. Requires strategic leadership and deep understanding of AI solutions.
This director-level role oversees client services operations, managing a portfolio of key accounts and leading a team of account managers. The director will drive client growth, ensure service excellence, and align media strategies with client business goals.
Leads the enterprise customer success organization, setting strategy and managing teams to drive customer outcomes and retention. Requires leadership experience in SaaS customer success.
This director-level role oversees client engagement, ensuring high satisfaction and retention. It involves leading account teams and developing growth strategies.
More Positions at Cognitiv
3 more open roles
This Senior Product Manager, Custom Algorithms role owns the roadmap for Cognitiv's proprietary custom algorithm products. The PM will work with engineering and data science to define requirements for AI-driven ad optimization features, balancing client needs with technical feasibility.
This Software Engineer, Backend role develops and maintains backend services for Cognitiv's AI-driven advertising platform. The engineer will build and optimize data pipelines and APIs, contributing to the core infrastructure that powers real-time ad decisioning.
This Senior Site Reliability Engineer role ensures the reliability, scalability, and performance of Cognitiv's hybrid AWS and datacenter infrastructure. The engineer will build automation, monitor systems, and respond to incidents to support the AI-driven ad platform's 24/7 operations.
