SOCi
SOCi is a multi-location marketing software for enterprise brands and franchises.
Analyst Perspective
SOCi is a private US software company that sells a multi-location marketing platform to enterprise brands, franchise networks, and agencies. Its platform centralises local listings, search visibility, social publishing, reputation management, surveys, compliance workflows, location pages, and localised advertising execution. The company is built for organisations managing dozens to tens of thousands of locations and aims to give central teams governance while enabling distributed local execution. The business model is primarily subscription SaaS, with pricing based on platform access, bundled modules, number of locations, and contract duration. SOCi has expanded its product breadth through acquisitions such as Brandify and Marqii, reinforcing its position in local search, listings, and hospitality-oriented local marketing. Its customers are business buyers rather than consumers, especially enterprise marketing, SEO, social, customer experience, compliance, and franchise operations teams.
Analyst Signal Briefing
Updated: 2 Jul 2026SOCi has strengthened its leadership team with the appointment of John Gardiner as CFO and the return of Dan Izen as SVP of Sales. This executive expansion coincides with the large-scale deployment of over 3,400 SOCi AI agents by Sport Clips Haircuts across 1,800 locations, replacing manual local marketing processes. These developments, alongside consecutive platform updates in May and Spring 2026, indicate a strategic focus on operationalising automated marketing solutions for multi-location enterprises.
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Key insights about SOCi
Category Differentiation
SOCi is a B2B local marketing software platform, not a consumer social network or a standalone ad network. It is best distinguished from generic social media tools by its focus on enterprise multi-location governance, listings, reputation, and local search workflows.
SOCi: About
SOCi operates a B2B SaaS model focused on multi-location enterprises. It creates value by unifying fragmented local marketing functions into one governed platform, allowing head office teams and local operators to manage search, listings, social, reviews, paid campaigns, pages, and compliance workflows at scale. Revenue expands through module bundling, higher location volumes, annual contracts, and cross-sell into adjacent functions such as surveys, compliance, and paid social.
How SOCi Works & Monetises
Business model analysis and core revenue streams
The company monetises mainly through annual SaaS subscriptions. Pricing is based on platform access, product bundling, number of locations managed, enabled modules, and contract duration. SOCi also appears to drive expansion revenue through suite packaging such as Genius Search, Genius Social, and Genius Reviews, plus add-on modules including ads, pages, surveys, mobile workflow access, and compliance capabilities.
Revenue Channels
Side-by-Side Comparisons
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Products & Services in Categories
Verified structural categorizations from the graph
Technology
SOCi: Key Competitors & Alternatives
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Enterprise software for brand visibility, listings, search and reputation management.
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Multi-location marketing software for listings, reviews, social and local visibility.
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Multi-location customer experience and reputation management SaaS platform.
Recent Signals (SOCi)
Leadership Changes at SOCi
SOCi has updated its executive team, including the return of Dan Izen as SVP of Sales after a brief departure, and the introduction of John Gardiner as CFO, who brings extensive experience from previous roles.
Read original sourceSport Clips Haircuts Replaces Manual Local Marketing with Over 3,400 SOCi AI Agents Across 1,800 Locations
Sport Clips Haircuts has transitioned to using over 3,400 SOCi AI agents to enhance their local marketing efforts across 1,800 locations.
Read original sourceSOCi May ’26 Release Notes
New features and updates included in the May 2026 release.
Read original sourceSOCi: Frequently Asked Questions
What is SOCi?
SOCi is a B2B SaaS platform for managing local marketing across multi-location enterprises, franchises, and agencies.
Who uses SOCi?
Enterprise marketing teams, franchise operators, SEO managers, social teams, reputation managers, compliance teams, and agencies use SOCi.
How does SOCi make money?
SOCi makes money mainly through annual software subscriptions priced by module bundle, platform access, contract terms, and number of locations managed.
Company Facts
- Founded
- 2012
- Headquarters
- United States
- Core Segment
- MarTech Vendor
- Company Size
- 501–1,000
- Official Link
- soci.ai
