COMPANY

HiHello

HiHello is a digital business card and contact capture software for professionals and teams.

Analyst Perspective

HiHello is a private US software company that provides digital business cards and adjacent contact-management tools for professionals, teams, and enterprises. Its platform combines digital identity sharing, lead capture, card and badge scanning, contact enrichment, CRM synchronisation, analytics, email signature management, and internal employee directory features. The company sells through web and mobile software, with products used in networking, sales follow-up, event lead capture, and brand-consistent employee communications. HiHello makes money primarily through recurring software subscriptions. It appears to use a freemium-to-paid model for individual users and per-seat or negotiated contracts for business and enterprise customers. Its paying customers include individual professionals, SMB teams, sales organisations, marketing teams, IT administrators, HR teams, and larger enterprises that need controlled, branded, and integrated contact-sharing workflows.

Analyst Signal Briefing

Updated: 29 Jun 2026

HiHello has launched an updated design and editing experience for its digital business cards to streamline user customisation. This development reinforces the company’s focus on providing a digital-first alternative to paper cards, a mission led by co-founder Manu Kumar following his previous experience with CardMunch and LinkedIn. The platform continues to prioritise QR code technology to facilitate live, manageable connections between physical and digital networking touchpoints.

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Category Differentiation

HiHello is a business contact and digital identity software platform, not a consumer social network or a general-purpose CRM vendor. It is best understood as digital business card and contact workflow software rather than a traditional adtech or media company.

HiHello: About

HiHello operates a subscription software model built around digital identity and contact workflow management. It attracts users with individual-facing digital business card and email signature functionality, then expands account value through team administration, CRM integrations, lead capture, enrichment, compliance controls, and enterprise provisioning. Value is created by replacing paper cards and fragmented contact handling with a centralised workflow that improves data capture, follow-up, branding consistency, and operational control.

How HiHello Works & Monetises

Business model analysis and core revenue streams

HiHello uses a tiered SaaS subscription model. It offers a free personal entry point, paid professional subscriptions for individuals, and higher-value business and enterprise plans priced by user count and feature access. Enterprise monetisation is driven by recurring seat-based contracts covering admin controls, CRM integrations, SSO, compliance, automation, and organisation-wide deployment. The model appears to blend freemium conversion with sales-led expansion into teams and larger accounts.

Revenue Channels

Professional individual subscriptionsSoftware Subscription
Business and enterprise seat-based subscriptionsSoftware Subscription
Enterprise feature bundles for admin, SSO, CRM sync, and complianceSoftware Subscription
Free plan user acquisition and upsellAd-Supported

Recent Signals (HiHello)

HiHelloJun 4, 2026

Feature Launch: A New Way to Edit Your HiHello Cards

Customizing your digital business card is easier with the new edit experience. See the new way to edit and design your digital business card.

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HiHelloMay 20, 2026

How To Print a QR Code From Your iPhone, Android, or Computer

A QR code isn't a shortcut. It's a live connection between something physical and something you control. Here's what that means, and how to print one.

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HiHelloMay 6, 2026

HiHello Co-founders

Our Co-founder and CEO, Manu Kumar, has never been a fan of paper business cards. In 2009 Manu co-founded CardMunch, a service that converted paper business cards into digital contacts. After getting acquired by LinkedIn in 2011, CardMunch was quietly shut down.

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HiHello: Frequently Asked Questions

What is HiHello?

HiHello is a software platform for digital business cards, contact capture, email signatures, and CRM-connected lead management.

Who uses HiHello?

It is used by individual professionals, sales teams, marketing teams, event teams, IT administrators, HR teams, and enterprises.

How does HiHello make money?

It generates revenue through recurring SaaS subscriptions, including individual paid plans and seat-based business and enterprise contracts.

Company Facts

Founded
2018
Headquarters
Palo Alto, California, United States
Core Segment
B2B SaaS Provider
Company Size
50–200
Official Link
hihello.com