CR

Crowdsignal

Survey and feedback software for web, email and WordPress.

Available information varies by company and source.

Profile record updated:

Company facts

Entity type
COMPANY
Founded
2008
Headquarters
United States
Company size
501–1,000
Market role
B2B SaaS Provider
Official website
crowdsignal.com

What Crowdsignal does

Crowdsignal operates as a subscription software product embedded within the broader Automattic portfolio. It creates value by reducing the cost and technical effort of building surveys, polls and quizzes, then monetises that utility through plan-based access to advanced capabilities, higher usage thresholds and team functionality. Distribution benefits from self-serve sign-up and ecosystem adjacency to WordPress users, publishers and site owners.

Category differentiation

Crowdsignal is a survey and feedback SaaS product, not a standalone public company or a general social polling network. It is an Automattic-operated product brand focused on forms, surveys and audience insight collection.

Strategic context

AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.

Crowdsignal is a survey, poll, quiz and forms SaaS product operated by Automattic. It enables organisations to create questionnaires with a drag-and-drop builder, distribute them across web, email, WordPress and social environments, and analyse responses through reporting and export tools. Its positioning spans feedback collection, lightweight audience research and on-site engagement, with a particular advantage inside the WordPress ecosystem. The product makes money through a freemium subscription model that converts free users into paid plans for higher response limits, exports, branding control, logic, API access and collaboration. Its direct customers are business teams and professional users including marketers, product managers, researchers, educators, publishers and agencies that need structured feedback collection without deploying a bespoke research stack.

Business model & monetisation

Crowdsignal uses a freemium SaaS subscription model. Free access drives adoption, while paid tiers monetise advanced functionality such as unlimited responses, data exports, custom branding, branching logic, API access and multi-user collaboration. Commercial expansion comes from monthly or annual plan upgrades, higher usage needs and team-based seat growth.

Individual and small-team paid plans
Software Subscription
Team collaboration and seat-based subscriptions
Software Subscription
Free-to-paid conversion from freemium usage
Software Subscription

Products & capabilities

No products with linked sources are available in this view.

Products & market categories

Recent recorded signals

Dates refer to the source publication. Older entries are historical context, not evidence of a new event.

No sufficiently sourced and dated signals are available for this view.

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Questions about Crowdsignal

What is Crowdsignal?

Crowdsignal is a SaaS platform for creating surveys, polls, quizzes and forms, operated by Automattic.

Who uses Crowdsignal?

Marketing teams, product managers, researchers, educators, agencies, publishers and WordPress site owners use it to collect structured feedback and audience insights.

How does Crowdsignal make money?

It makes money through freemium software subscriptions, with paid tiers unlocking higher limits, branding control, logic, exports, API access and collaboration features.

Sources & coverage

This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.

14 publicly documented primary sources and citations linked across the market graph.

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