COMPANY

CoolTool

CoolTool is a market research SaaS combining surveys with nonconscious measurement tools.

Analyst Perspective

CoolTool is a B2B market research software platform used by market researchers, brand teams, UX researchers and enterprise marketing teams. Its core product combines conventional survey tools with nonconscious measurement methods including implicit testing, camera-based eye tracking and emotion measurement, alongside automated reporting and respondent sourcing. The platform is designed to help research teams run studies, capture behavioural and attitudinal data, and analyse results in one system. The company appears to monetise through paid platform access and project-based research usage, with extra revenue likely tied to respondent panel access and premium modules. Financial evidence indicates that RIWI Corp. acquired the majority of CoolTool Inc. assets in 2024, so the platform should be understood as an active research software asset operating within a parent-owned structure rather than a clearly independent standalone company.

Analyst Signal Briefing

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Category Differentiation

CoolTool is a B2B market research and consumer insights platform, not a general-purpose productivity app or consumer software brand. It is distinct from basic survey tools because it also includes implicit testing, eye tracking and emotion measurement.

CoolTool: About

CoolTool creates value by giving research and marketing teams a single cloud platform to design studies, gather both self-reported and behavioural feedback, source respondents, and generate reports. This reduces the need to stitch together separate survey, panel, eye-tracking and analytics tools. Revenue is generated from software access, paid use of specialised research modules, and sample or respondent-related charges tied to research execution.

How CoolTool Works & Monetises

Business model analysis and core revenue streams

CoolTool uses a B2B SaaS monetisation model with custom commercial terms rather than transparent self-serve pricing. The available product evidence indicates a hybrid model: software licensing for platform access, usage- or project-based fees for specialised modules such as eye tracking, implicit testing and emotion measurement, and additional respondent or sample charges for integrated panel access. Reporting and export appear bundled as platform functionality rather than a standalone paid product.

Revenue Channels

Platform access and core survey softwareSaaS subscription or licence
Specialised research modulesUsage-based or project-based fees
Respondent panel access and sample sourcingPass-through plus margin or project fees
Reporting and data export functionalityBundled platform value

Products & Services in Categories

Verified structural categorizations from the graph

Recent Signals (CoolTool)

CoolToolMay 5, 2026

CoolTool Blog: neuromarketing case studies, news, articles, video tutorials, insights

The journey from traditional call centers to AI-enhanced digital platforms marks a significant evolution in customer service. Initially, customer interactions were manual, time-consuming, and often prone to errors. However, the digital transformation ushered in an era where AI began to play a crucial role.

Read original source

CoolTool: Frequently Asked Questions

What is CoolTool?

CoolTool is a market research software platform that combines surveys with nonconscious measurement methods such as implicit testing, eye tracking and emotion analysis.

Who uses CoolTool?

It is used by market researchers, brand teams, UX researchers and enterprise marketing teams running consumer insight and testing projects.

How does CoolTool make money?

It makes money through paid software access, specialised research module fees, and respondent or sample-related charges tied to study execution.

Company Facts

Founded
2011
Headquarters
United States
Core Segment
MarTech Vendor
Company Size
<10
Official Link
cooltool.com